FAQ
Learn More about our Facility
STORAGE FAQ
What are my storage options?
Our unit sizes range from 5 × 10 (approx. size of a closet), 10 x 10, 8 x 20, and 10 x 20. Check out our “Rent a Unit” tab on our website for available sizes and prices.
What if I select the wrong size unit?
Don’t worry. If you need to make a change after looking at your unit or at a later date, it’s easy. Contact us and we can conveniently increase or decrease your unit size at any time (subject to availability).
What if you don't have any units available?
What are your office hours?
Do you provide locks?
Yes, we provide 1 lock. If you miss plays your keys we will replace that lock for $20.
Does anyone else have access to my unit?
You alone control access to your storage unit, unless YOU choose to give someone else access. If you do give someone else access to your unit, it’s important that you provide us their names. You are responsible for your unit and the surroundings, if the person you have given access to damages or causes any problems at the facility, you will be responsible.
How do I get my belongings to my space?
Our units are one level and offer the convenience of drive-up access.
What is my first step?
Go to the “Rent Now” tab, choose the size of storage unit you would like to rent, click “Rent Now” and enter your information on our secure site. You can also call us at 417-667-7510 and we will get you signed up for a storage unit. If you want to pay with cash or check, no problem, we will be happy to meet you at the storage units to get you the right unit.
BILLING FAQ
When is my rent due?
Your rent is due on the first of every month. Late fees are charged after the 10th day of non-payment of $10.
Will I receive a monthly invoice?
If you have an email address you will be emailed a reminder that your rent is due soon. Text reminders to your cell phone are also sent. If you have chosen the recurring billing option, your credit card will be automatically charged on your due date and you can disregard the notice.